Frequently Asked Questions

Batteries On The Go is Sydney’s fastest growing and most trusted roadside service company. We are always here to give you the right advice and our highly trained technicians are here to assist 24/7 with a quick response time. Check out our About page for more information.

The batteries supplied and fitted cover up to a 3 year nationwide wide warranty. So for your peace of mind, no matter where you are 24/7 a technician will come out to your location and test your vehicles battery for replacement.

Usually if a battery is a few years old it’s probably time for replacement. You may also notice slow engine cranks when attempting  to start the vehicle, or the cranking of the engine is sluggish and takes longer than normal to start. Our technicians have the most up to date electronic tester to check and see if your battery needs replacement or jumpstart.

We’re usually there within the hour. However, if you’re in an emergency situation or require immediate assistance please call 1300 668 434. Be sure to let us know and we’ll make it a priority to get out to you as quickly as possible.

The simple answer is yes. Ambient temperature has a significant impact on battery life and performance. Most car batteries use a liquid electrolyte solution to hold a charge, which is affected by hot or cold weather. While it takes extremely low temperatures to freeze a battery, cold reduces the solution’s ability to transfer full power (which is why it can be hard to start a car in winter). There’s a misconception that buying a battery with a higher CCA (cold cranking amp) rating will remedy this, but since vehicle computers regulate the amperage required for startup, it actually won’t make any difference.

Technology found in cars today can make a simple jumpstart an expensive one when not done correctly. When jump starting a vehicle incorrectly  it could potentially cause computer malfunctions and failures to the point of costing you thousands in repairs. Your safety and others around you are put at risk if the battery explodes.

We accept Cash, Debit, Paypal, Credit Card and American Express. There are no surcharges applicable for these facilities.

The online booking system is designed for your convenience to ensure a quick user friendly service. Simply select your car make and model and receive an instant online price.

Our booking engine is designed for most popular makes and models. Should you have a vehicle that is not listed in our booking system, please feel free to call us on 1300 668 434 (1300 ON THE GO) and we’ll be able to provide you with a quote.

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